1. Introduction
AesirX ("we", "us", "our") is committed to protecting and respecting the privacy of our users ("user", "you", "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website AesirX (the "Site") and our AesirX first-party and Shield of Privacy solutions (the “Solutions”). Please read this Privacy Policy carefully. By using our Site and/or Solutions, you agree to the collection and use of information in accordance with this policy. If at any time you do not agree to this Privacy Policy, please do not use the Site and/or Solutions.
2. Data We Collect and Receive
We take data privacy very seriously, it lies at the core of our values. Personal data in this sense refers to all information relating to an identified or identifiable person. Depending on how you use the Site and the Solutions, we receive and process the following information:
- Contact us forms: For example, when you ask for help, send us questions or comments, or report a problem, we will collect your name, organization email address, message, and so on. We only use this information to respond to your requests.
- Usage data: When you visit the Site and Solutions, certain data is stored, such as the website from which you arrived, the sections of our application you explore, the date and duration of your visit, a de-identified IP address, device details (such as device type, operating system, screen resolution, language, and web browser type), and more. We analyze this usage data for statistical purposes, to improve our site, and to identify and prevent misuse.
- Create an account: When you sign up for and open an account with AesirX, we may ask you to provide us with information such as your name, email address and details about your organization. As otherwise detailed in this Privacy Policy, we will solely process this information to provide you with the service you signed up for.
- Consents: Based on your use of the Solutions, you will be given the option of consenting to the use of your usage data for cross-site and geo-localization purposes. Consent will be reinforced by the use of the Solutions within the websites that they are used in, and optionally (recommended) shielded by the use of your Concordium account and/or AesirX Shield of Privacy, which you can sign up for.
- Blockchain data: We can collect public keys, transaction data and other data necessary for the operation of our services. Note that due to the inherent transparency of many blockchains, transactions and related information may be visible to the public. However, your personally identifiable information will not be included in these transactions without your consent.
3. How We Use Your Information
The data we collect is used to provide, maintain and improve our services. It also helps us to understand and analyze how our services are used. We may use the information we collect from you for the following purposes:
- To personalize your experience and to allow us to deliver the type of content in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
By signing up for our Newsletter, we will utilize your personal data, including your name and email address, for as long as we continue to provide you with the Newsletter, and until you decide to unsubscribe from it.
4. How We Store Your Information
Data Centre
When you use the Site, your information is securely stored on AesirX's Amazon Web Services (AWS) data center, which is only located in Europe regions. We do not make international data transfers. We do not use information to create profiles or make automated decisions. We will only keep your personal information for as long as it is required to fulfill the purposes for which it was collected, such as AesirX account and licensing.
Newsletter
By signing up for our Newsletter, we will store your personal data, including your name and email address, for as long as we continue to provide you with the Newsletter, and until you decide to unsubscribe from it.
Blockchain
Data stored on the blockchain is secured using cryptographic technologies. It is decentralized and distributed across a network of computers, reducing the risk of loss or tampering. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
We provide you with tools to restrict the sharing of your information on our blockchain. However, once information is stored on the blockchain, it may not be possible to fully delete it due to the technology's decentralized nature.
5. How We Protect Your Information
We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.
6. Sharing Your Information
We do not sell, trade, or rent users' information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners.
We may disclose your data when legally required, to cooperate with law enforcement or protect against misuse, unauthorized use, or for the safety of users and the public.
When using the Solutions, you have the right to Consent to sharing your analytics and geo-localized information with third parties which can use them for marketing purposes. This is optional and reinforced by our Shield of Privacy.
Even if you Consent to sharing your information, you can Revoke this right by signing it with your Concordium account or AesirX Shield ID, and the information will be unavailable for third parties.
7. Requesting Data Deletion
You have the right to request the deletion of your personal data. To do so, please contact our privacy team at support@aesirx.io with the subject line "Data Deletion Request." Include any relevant details that will help us identify your information and process your request efficiently. We will confirm the deletion of your data once the request has been processed, unless we are legally required to retain certain information.
If you have provided Consent for data usage, such as for AesirX Analytics, and later choose to revoke it (through AesirX Shield of Privacy), your data will be removed automatically. You will NOT need to contact us for this process, as revoking consent triggers automated deletion of the relevant data.
8. Third-Party Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We do not endorse or control these websites and bear no responsibility for their content or activities.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
10. Contact Us
If you have any questions about this privacy policy, please contact our privacy team at support@aesirx.io
