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AesirX ComplianceOne | Decree 248 E-Commerce Compliance
Decree 248/2026/NĐ-CP [ACTIVE]
The implementing decree for Vietnam's Law on Electronic Commerce
Manage platform registration, marketplace operations, consumer protection, operational evidence, and authority reporting with accountable workflows and audit-ready records.
Decree 248/2026/NĐ-CP: Scope and Current Status
Decree 248/2026/NĐ-CP is the active implementing decree beneath the Law on Electronic Commerce (Law 122/2025/QH15). Both the Law and the Decree took effect on 1 July 2026. It is administered by the Ministry of Industry and Trade (MOIT).
The Decree details certain provisions of the Law on Electronic Commerce, including e-commerce platform management and operation, platform registration, consumer protection, reporting obligations, and cross-border responsibilities.
Specific article numbers, official form IDs, and detailed timelines are confirmed against the official decree text before being presented as binding. Where public reporting identifies operational timelines, they are tracked with a clear source flag until verified against the official decree.
How Decree 248 Relates to the E-Commerce Law
The Law on Electronic Commerce remains the parent framework and the primary source of legal obligations. Decree 248 provides the implementing detail needed to operationalize those obligations.
Decision 776/QĐ-TTg is the implementation plan for the Law. It coordinates implementation, assigns responsibilities, and sets timelines, but it is not the main source of operational compliance obligations or a separate customer-facing framework. Decree 248 is the active implementing decree.
Technical Provisions and Compliance Obligations
| Area | Operational Requirement | Evidence to Maintain |
|---|---|---|
| Platform registration | Prepare registration and operate covered platforms only when conditions are met and registration is confirmed | Registration record, operating model, responsible manager, disclosure evidence |
| Registration amendments | Track registration-relevant changes and act on the amendment/update trigger | Amendment trigger record, updated dossier, submission proof |
| Seller verification | Verify seller identity before allowing sellers to operate | Seller verification record, account-approval evidence |
| Livestreamer verification | Apply identification/authentication for livestream sellers | Livestreamer verification record, account evidence |
| Livestream-selling rules | Publicly disclose livestream-selling operating rules and handle complaints | Rules checklist, truthful-claim checklist, complaint records |
| Takedown of unlawful goods | Review, remove, and handle infringing or unlawful goods/services after an authority request | Takedown record, response-timer evidence, remediation |
| Complaints and disputes | Intake, investigate, decide, and close complaints and disputes | Complaint/dispute record, decision, closure record |
| Authority reporting | Report periodically and respond to authority information requests | Reporting calendar, submission proof, response record |
Forms and Operational Timers
The platform provides internal ComplianceOne templates for platform registration, registration amendments, operating rules, seller compliance, livestream operations, complaints and disputes, authority reporting, cross-border records, evidence capture, and compliance dossiers. These support organizational readiness for the electronic submission processes defined by Decree 248, rather than reproducing official government forms.
Under Decree 248, interactions with competent authorities are carried out using interactive and non-interactive electronic forms through official government channels, including the National Public Service Portal and VNeID, rather than numbered paper forms or appendices. ComplianceOne helps organizations prepare, review, and retain the supporting evidence used in those submission processes.
Operational timelines are presented only where they are confirmed in the promulgated decree or other official government publications. Where publicly reported timelines have not yet been verified against official sources, they remain clearly identified and are not presented as binding.
How ComplianceOne Supports Decree 248 Compliance
ComplianceOne structures each e-commerce obligation as governed work with linked evidence. Platform registration and amendment cases track ownership, operating model, disclosures, and authority responses. Seller and livestreamer onboarding records capture identity verification and account approval before selling is allowed.
Livestream-selling rules, complaint handling, and takedown of unlawful goods run as readiness workflows with evidence of publication, action, and remediation. Periodic reporting and authority requests retain submission proof and response records. Every action is captured in a tamper-evident audit trail with contributor lineage.
Human approval remains required for formal evidence and submissions, including where Forseti AI assists with analysis or drafting.
Related Modules
Compliance Forms
Provides internal templates for registration, verification, takedown, and reporting.
Explore Compliance Forms
Vendor Governance
Supports seller and livestreamer verification and account-approval evidence.
Explore Vendor Governance
Incident Operations
Manages takedown, complaint, and remediation evidence.
Explore Incident Operations
Audit Trail
Preserves registration, verification, takedown, and reporting history.
Explore Audit Trail
Program Governance
Coordinates operating rules, disclosures, and reporting ownership.
Explore Program GovernanceCompliance Readiness Checklist
See Decree 248 Compliance in Action
See how ComplianceOne connects platform registration, verification, livestream rules, takedown, and reporting evidence.
Ronni K. Gothard Christiansen - Technical Privacy Engineer & CEO
Technical Compliance Expert, 32+ Years Open Source Advocate, X-BoD Open Source Matters Inc.
Frequently Asked Questions
Decree 248/2026/NĐ-CP is active. It took effect on 1 July 2026 as the implementing decree beneath the Law on Electronic Commerce.
No. Decision 776/QĐ-TTg is the implementation plan for the Law on Electronic Commerce. It coordinates implementation, assigns responsibilities, and sets timelines, but it is not the main source of operational compliance obligations. Decree 248/2026/NĐ-CP is the active implementing decree that provides the detailed implementing provisions.
Not yet. ComplianceOne provides internal operational templates. Official form IDs are presented only after the official decree text or appendix is verified.
They are drawn from public reporting and tracked with a source flag. They are confirmed against the official decree text before being treated as binding deadlines.
Next Steps
Start a Compliance Pilot
Test platform registration, verification, livestream rules, takedown, and reporting workflows with your team.
Discuss Your Compliance Needs
Review your Decree 248 scope, operational evidence, and reporting readiness.
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